Audiology (Community Age-Related Hearing Loss)

To make a self-referral to audiology services patients will need to refer to their local audiology provider's policy. Information for patients on making a referral can be found below.

The local Providers are North Tees and Hartlepool NHS FT (NTHFT), County Durham and Darlington NHS FT, Outside Clinic, Minor Ops, Specsavers, and Scrivens.

Self-referral is only available to patients who meet the current criteria for audiology referrals from GPs.

Specsavers

Patients can call or visit stores in person. The patient will then be triaged by staff for eligibility into the service. Patients can call stores at the following locations:

Stockton Specsavers, 49-51 Wellington Square, Stockton-on-Tees, TS18 1RG Telephone: 01642 037780

Middlesbrough Specsavers, 25/27 Newport Road, Middlesbrough, Cleveland, UK, TS1 1LE Telephone: 01642 036045 

Darlington Specsavers, 41 High Row, Darlington, County Durham, UK, DL3 7QW Telephone: 01325 968150 

Redcar Specsavers, 57 High Street, Redcar, Cleveland, UK, TS10 3BZ Telephone: 01642 037576 

Scrivens

Patients can call Scrivens to book an appointment via telephone 0800 027 5102. This number will direct you to the scrivens Customer Services Team who will then direct accordingly into the service.

Patients who struggle with telephone contact can email customercare@scrivens.com to self-refer, or visit www.scrivens.com to book an appointment online.

Minor Ops

Patients can self-refer to Minor Ops via telephone and email booking. Patients should call 0191 9178886 or email hearingcare@minor-ops.co.uk

Outside Clinic

Patients can self-refer to the Outside Clinic via telephone booking. Patients should call 0800 954 9093 to be registered, after which they will receive a call from the Audiology Advisor Team to be triaged over the phone.