Care Navigation
All of our reception team have been trained on how to navigate patients to get the correct care.
They have worked with the GPs to create a template to navigate any problems to the correct person to deal with it, to ensure patients get the right care with the right person at the right time.
They are only asking questions to make sure your problem is dealt with in the best way.
As well as appointments at the surgery, there are a number of other local services that you may be sent to, with more information available below.